Daya Sagar

Innovation Champion - North America & Canada Communication Unit

Role
North America & Canada Communication Unit - Head Delivery & Innovation at Tata Consultancy Services
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers

About Daya Sagar

More than 23+ years Telecom, IT consulting, IT program delivery and Solution Architecture experience in large-scale technology consulting & projects for leading Telecommunication Service Providers across Asia, UK, Middle East, South America and European region. Highly specialized and skilled in • Leading Enterprise Data and Analytics delivery and operations responsibilities for Large telecom service provider• Driving Innovation charter across North America n Canada CSPs by leveraging COIN partners and hosting Innovation day/TechTalk on latest technology innovations in addressing customer pain points and strategic positioning across industry • Engagement Manager for BSS (Channels, CRM/OM, Billing & Financial, Integration) and Digital domain areas, covering revenue growth and delivery escalationso Customer engagement for new opportunity and proposal responses, delivery escalationso Bid ownership for RFQ / RFI / RFP responses and proposal defense workshopso Business case preparation along with customer team on new opportunity (business enhancement, transformation, rationalization programme)o Customer negotiation on work packages (covering scope of work, efforts and costs)o Partner and Vendor management working on joint opportunities for revenue growth• Enterprise Solution Architecture on Unified Communication and Mobility products o Unified Communication-Cisco & Microsoft, Video Conferencing, Contact Centre products • Strong practical experience in solution workshops, business / technical consulting, technical presentations, conducting assessments / feasibility studies & building business case • Solution Architect in Retail products covering Wireline, Wireless LoBs• Successfully led COTS (OSS/BSS) implementation and migration project for Bharat Sanchar Nigam Limited as a Lead solution architect for data migration stream• Successfully led multiple programs as data migration architect in Middle East, Mexico and APAC region service providers covering variance of line of business wireline, wireless and data products• Consulting experience as part of pre-sales solution architect in Telecom domain• Certified in Pragati leadership training program in Large Program Solution Architecture stream • Certified in Data science methodology, BIG DATA Fundamental courses from Big Data University

Experience

  1. North America & Canada Communication Unit - Head Delivery & Innovation

    Tata Consultancy Services

    Sep 2019 — Present · Chennai, IN

    Responsible to Drive Thought leadership and client engagement at the TCS Pace PortTMlocations, TCS Innovation Forums, CMI TCS Innovation Days- Leverage TCS COIN network across emerging technology startups and academic alliances to drive joint collaboration with customers- Leverage NPSD process to scale new CMI products and service offerings- Invest in Research programs to build new products and services for the futureResponsible to drive Innovation activities across North America n Canada Communication service providersRepresenting NA Comms business unit at organisation level Innovista initiativeDeliver Innovation charter/plan across NA Comms business unitConducting Innovation Days/Tech Talks/Hackathons/Ideathons across business unitExtending Best practice & Innovaltion learnings across other business units to NA Comms business unit

Education

  • Jawaharlal Nehru Technological University

    Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering

    1996 — 2000

  • Jawaharlal Nehru Technological University

    Bachelor of Engineering (BE), Electrical and Electronics Engineering

    1996 — 2000

Skills

  • Requirements Gathering
  • Microsoft Sql Server
  • Sdlc
  • Solution Architecture
  • User Acceptance Testing
  • Sql
  • Software Project Management
  • Outsourcing
  • Oracle
  • Requirements Analysis
  • Software Development
  • Pre-Sales
  • Informatica
  • Siebel
  • Unix Shell Scripting
  • Testing
  • Unix
  • Soa
  • Eai
  • Telecommunications
  • Data Migration
  • Data Warehousing
  • Business Transformation
  • Program Management
  • Etl
  • Enterprise Architecture
  • Software Development Life Cycle (Sdlc)
  • Test Management
  • Integration
  • Telecom Bss
  • Consulting
  • IT Strategy
  • Business Analysis
  • Global Delivery
  • Project Delivery
  • Pl/Sql
  • Db2
  • Project Management
  • Pmp

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Daya Sagar — North America & Canada Communication Unit - Head Delivery & Innovation at Tata Consultancy Services in Hyderabad, TG, IN | Unifers