Dawson Owen
- Role
- Sales Specialist at Otis Elevator Co.
- Location
- Kansas City, MO, US
- LinkedIn followers
- 500 followers
Experience
Sales Specialist
Apr 2023 — Present
Manage a portfolio of approximately units Serve as primary contact for timely resolution of customer needs surrounding inquiries such as estimating, insurance certificate requests, billing questions, call back concerns, maintenance record requests, and scheduling Build relationships by contacting customers on a rotational basis or as dictated by customer expectations Develop and expand the sales territory through cold calling and familiarity with local market conditions and competitor dynamics Manage and nurture account relationships to drive renewals and repair using technology, telephony, and virtual capabilities Conduct sales planners and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts Assist with customer concern resolution along with Operations, including Service PM and Supervisor
Education
University of Missouri-Columbia
Bachelor of Business Administration - BBA, Marketing
2019
Northland CAPS
Business Administration and Management, General
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