Dawn Woods
Senior Technical Writer
- Role
- Senior Technical Writer Contract at Midmark Corporation
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Dawn Woods
Analytical and inquisitive self-starter technical writer looking for a lead role in a…
Experience
Senior Technical Writer Contract
Feb 2022 — Present
Create online Help, Release Notes, and KB articles for the CareFlow Cloud Platform real-time locating system (RTLS) software in an Agile software development environment using MadCap Flare (initially authored in the new \'reimagined\' 2020 version of RoboHelp but converted to MadCap Flare for a better integration publishing to Zendesk); create online Help and Release Notes for a BLE Setup mobile app as well as maintain documentation for implementing the RTLS Cloud app; use MadCap Central for reviews, source control, and hosting output; publish to a Zendesk Knowledge Base; provide UI copy input to UX Designer.
Education
Valencia College
A.A.
1990 — 1991
University of Central Florida
English (with emphasis in Technical Writing)
1991 — 1992
Skills
- Framemaker
- Technical Writing
- Documentation
- Content Management
- Sharepoint
- Training
- Adobe Acrobat
- Business Process
- Visio
- Instructional Design
- Robohelp
- Requirements Analysis
- Technical Documentation
- Content Development
- Manuals
- Online Help
- Snagit
- Process Improvement
- Software Documentation
- Telecommunications
- Analysis
- User Documentation
- Microsoft Word
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