Dawn Tice

About Dawn Tice

As the Chief Operating Officer at Mount Nittany Health since January 2023, I oversee operations for a physician network spanning 39 practices, supporting over 250 providers and 600+ staff. With extensive expertise in healthcare management, I focus on driving operational efficiency, fostering physician recruitment, and facilitating strategic growth. My efforts have included managing a $100M budget, leading the consolidation of 10 practices into a new medical facility, and launching an ambulatory endoscopy unit. With over a decade of experience in healthcare operations leadership, I am committed to advancing quality patient care and optimizing health system performance. My work is rooted in collaboration, disciplined execution, and data-driven decision-making to address complex operational challenges in healthcare. My aim remains to enhance access, workforce stability, and patient outcomes while supporting organizational growth and transformation.* Results-driven healthcare executive with 20+ years of leadership across hospital and outpatient operations, recognized for advancing quality, patient experience, population health, and value-based care initiatives.* Combines frontline clinical expertise as a Registered Nurse with deep executive acumen, leading enterprise-wide transformations in quality, safety, and operational efficiency.* Data-informed leader known for leveraging analytics to strengthen health plan performance, enhance provider alignment, improve stakeholder engagement, and elevate workforce satisfaction.* Proven ability to address healthcare access, reimbursement, and operational challenges through strategic planning, collaborative leadership, and disciplined execution.Areas of Expertise:* Healthcare Operations Leadership* Clinical & Quality Transformation* Population Health & Value-Based Care* Strategic Planning & Growth* Data-Driven Performance Improvement* Executive & Board-Level LeadershipSelected Career Achievements:* Oversees enterprise ambulatory and hospital operations with accountability for large-scale budgets, multi-site practice networks, and hundreds of providers, while driving measurable gains in access, workforce stability, and patient experience.* Led transformative initiatives including EPIC implementations, innovative primary and speciality care models of care, physician recruitment redesign (+48% YoY), tele-health deployment (85% adoption in one month), and value-based performance improvements generating incremental revenue and quality outcomes.

Experience

1. Chief Operating Officer

   Mount Nittany Health

   Jan 2023 — Present · State College, PA, US

   Spearheaded operations at Mount Nittany Health, focusing on physician network growth and development. • Managed a $100M budget across 39 practices, overseeing 250 providers and 600+ FTEs. • Operationalized a new medical facility, consolidating 10 independent practices and launching an ambulatory endoscopy unit. • Achieved a 48% increase in physician recruitment year-over-year through redesigned compensation modeling.

Education

• Eastern University

  MBA, Health Administration

  2007 — 2009

• West Chester University of Pennsylvania

  BSN, Nursing

  1987 — 1992

Skills

• U.s. Health Insurance Portability and Accountability Act (Hipaa)
• Health Insurance
• Managed Care
• Physician Relations
• Healthcare Information Technology
• Electronic Medical Record (Emr)
• Healthcare Information Technology (Hit)
• Strategic Planning
• Healthcare Consulting
• Public Health
• Informatics
• Healthcare
• Performance Improvement
• Patient Safety
• Hl7
• Quality Improvement
• Clinical Research
• Ehr
• Medicare
• Business Process Improvement
• Nursing
• Clinical Trials
• Hipaa
• Medicine
• Hospitals
• Medicaid
• Emr
• Physicians
• Program Development
• Process Improvement
• Healthcare Management
• Case Managment
• Case Management
• Public Speaking