Dawn Spann
ERP Software Senior Product Manager
- Role
- Senior Product Manager at PowerSchool
- Location
- Murfreesboro, TN, US
- LinkedIn followers
- 500 followers
About Dawn Spann
As an experienced Software Product Manager, I have a strong background in Human Capital…
Experience
Senior Product Manager
Oct 2024 — Present
PowerSchool Oct 2024 – PresentSenior Product ManagerResponsibilites• Worked with product engineers on ERP, Finance, and Payroll software through daily stand-up scrum meetings.• Administered JIRA tickets by creating user stories, defining acceptance criteria, and grooming tickets.• Collaborated with the Triage team to prioritize support tickets and assign them to appropriate product teams.• Engaged with external user groups to discuss enhancements and product requests.• Authored and published monthly release notes on the Community page.
Education
Nashville Tech
courses; Cohn High School, accounting; math
1980 — 1980
Skills
- Business Intelligence
- Microsoft Office
- Sql
- Management
- Customer Support
- Project Management
- Technical Support
- Business Analysis
- Software Documentation
- Hands-on Training
- Human Resources
- Accounts Payable
- Software Design
- Process Improvement
- Accounts Receivable
- Ibm Iseries
- Databases
- Payroll
- Software Implementation
- Kronos
- Adp Payroll
- Software
- Help Desk Support
- Microsoft Word
- Software Quality Assurance
- Product Support
- Computer Hardware
- Microsoft Sql Server
- Software Project Management
- Microsoft Excel
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