Dawn Bright
IT Business Analyst - Commercial Products Tech Department at Erie Insurance Group
- Role
- IT Analyst - Commercial Products Tech Department at Erie Insurance Group
- Location
- Erie, PA, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Dawn Bright
Most of my career has been in IT supporting the end user, both internal and external, on…
Experience
IT Analyst - Commercial Products Tech Department
Mar 2020 — Present · Erie, PA, US
Education
Erie County Technical School
Commercial Art/Graphic Design
Skills
- Databases
- Quality Assurance
- Team Leadership
- Process Improvement
- IT Service Management
- Account Management
- Change Management
- Data Center
- End User Training
- Project Planning
- Social Media Marketing
- Leadership
- Call Center
- Microsoft Sql Server
- Cross-Functional Team Leadership
- Windows 7
- Strategy
- Software Installation
- Help Desk Support
- Integration
- Software Project Management
- Crm
- Itil
- Training
- Customer Satisfaction
- Testing
- Product Management
- Technical Support
- Business Analysis
- IT Strategy
- Agile Methodologies
- Management
- Incident Management
- Project Management
- Call Centers
- Citrix
- IT Management
- Windows
- Business Process
- Social Media
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