Dawn Sallas
Senior Conversational / UX / Gen AI Designer
- Role
- Senior Conversational Ux Gen Ai Designer at [24]7.ai
- Location
- Kansas City, MO, US
- LinkedIn followers
- 500 followers
About Dawn Sallas
Senior Conversation Designer with UI/UX Expertise As an experienced, agile…
Experience
Senior Conversational Ux Gen Ai Designer
Dec 2018 — Present · Kansas City, MO, US
Utilize customer journey maps to enhance customer interactions, resulting in a 60% reduction in support call duration for B2C SaaS clients.• Apply technical expertise and architectural design principles to develop innovative VUI & Chatbot solutions, ensuring seamless integration and functionality.• Improved customer satisfaction by 50% through optimized conversation insightsUX Responsibilities: Customer Journey Maps, Technical Architecture & Design, Call Flows, Iterative Testing, User Testing (Whole Call Recordings) and more.
Skills
- Blogging
- User Experience
- Layout
- Brand Development
- Brochures
- Wordpress
- Graphic Design
- Dreamweaver
- Illustrator
- Logo Design
- Corporate Identity
- Adobe Illustrator
- Graphics
- Indesign
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