Dawn Hernandez

WORK HISTORY

EDUCATION

ABOUT DAWN HERNANDEZ

As a seasoned account management professional with over 10+ years of experience in business development, sales, and relationship management, I am driven by a commitment to deliver impactful results and build lasting partnerships. My career has been marked by a consistent track record of exceeding targets—achieving up to 300% of sales goals—through innovative, customer-centric strategies that align with organizational objectives.Throughout my journey, I’ve had the privilege to contribute to high-performing teams at leading organizations in the technology sector, including Daylight (acquired), RouteThis, Miovision, and Bell. These roles have honed my expertise in strategic problem-solving, cross-functional collaboration, and negotiation, positioning me as a top performer and trusted partner for both clients and internal stakeholders.Some of my career highlights include:> Developing a company-wide account management model at Miovision that drove significant revenue growth and was recognized as a best practice across teams.> Creating the first Small Business Specialist role at Bell Canada, which led to a nationwide rollout of a new small business model and positioned me as the top-ranking sales performer in Canada.> Developing and executing a territory-specific strategy at Daylight that drove our team to achieve 300% of target, transforming underperforming areas into high-growth territories and fostering a client-centric, results-driven methodology. My CliftonStrengths—competition, ideation, strategic thinking, achiever, and responsibility—capture my approach to every role I undertake. I am passionate about driving success through innovative solutions and am equally committed to fostering team growth and delivering measurable value.As I look ahead, I am excited to further apply my skills in a Senior Account Manager role, where I can leverage my strategic mindset, client management experience, and dedication to excellence to help organizations exceed their goals and build sustainable, growth-focused partnerships.Let\'s connect if you’re interested in discussing opportunities or sharing insights on account management, client success, and technology-driven growth.