Dawn Niemann

About Dawn Niemann

I have over 15 years experience in software sales where I was a top-performing AE. What attributed to my success was my ability to really dig into client needs, not being afraid to ask the tough questions, being persistent, identifying gaps in their day to day being able to deliver solutions that made customers more efficient.After taking family leave, I’ve spent the last several months intentionally upskilling to return to the workforce in a new capacity, as a Salesforce Platform Administrator. Through hands-on learning projects with Clicked, I worked in collaborative, real-world scenarios to refine my skills in stakeholder requirements gathering, process mapping, and solution design. These projects have allowed me to connect certifications with practice, applying Salesforce solutions to real business challenges.I now hold nine Salesforce certifications, including Platform Administrator II and Business Analyst, which equip me to bridge the gap between business needs and technical solutions. My goals are around helping organizations work more efficiently by aligning technology, processes, and people reducing the busy work that is often redundant and can be automated. I’m excited to bring my unique blend of sales insight, analytical skills, and technical expertise to an Admin role driving efficiency, improving workflows, and creating solutions that truly make the workday for the user more efficient!

Experience

1. Salesforce Administrator

   Salesforce Assistance

   Aug 2023 — Present

   We bring a focused approach to helping businesses optimize their Salesforce implementation. Our expertise includes streamlining workflows, improving customer relationship management, and driving data-driven decision-making to increase efficiency and revenue. By tailoring solutions to meet specific business needs, we aim to enhance user adoption and maximize the value of Salesforce for small and medium businesses. Our goal is to build long-term partnerships, providing ongoing support and continuous improvement to ensure clients get the most out of their Salesforce investment.

Education

• Buffalo State University

  BA, Journalism

Skills

• Team Leadership
• Saas
• Cloud Computing
• Salesforce.com
• Sales Enablement
• Solution Selling
• Channel Partners
• Inside Sales
• New Business Development
• Sales
• Sales Operations
• Professional Services
• Management
• Email Marketing
• Lead Generation
• Enterprise Software
• Sales Management
• Sales Process
• Leadership
• Strategic Partnerships
• Selling
• Crm
• Paas
• Sales Presentations
• Demand Generation
• Account Management