Df Johnson

Program & Operations Manager | People Ops • Talent • HR Programs | Project & Resource Management | Process Optimization • Cross-Functional Leadership

Role
Director, Program Management & Operations Improvement (Automations) at Home Solutions
Location
Cincinnati, OH, US
LinkedIn followers
500 followers

About Df Johnson

I build clarity, structure, and momentum inside fast-moving organizations, turning strategy into executable plans and creating the systems, processes, and alignment teams need to deliver consistently.With experience across People Operations, Talent, HR Programs, Operations, and Project/Program Management, I specialize in connecting work across functions, simplifying complexity, and driving measurable outcomes.My strength is operating at the intersection of people, process, and performance. I bring a steady, solutions-oriented approach to managing cross-functional initiatives, optimizing workflows, forecasting resourcing needs, and ensuring teams have what they need to execute efficiently and at scale. Whether supporting People & Culture initiatives, improving operational systems, or leading agency/creative workflows, I focus on building scalable structures that enable growth.I’m known for clear communication, strong stakeholder partnership, and an ability to navigate ambiguity with confidence. I anticipate roadblocks early, streamline processes, and ensure timelines, milestones, and deliverables stay on track—while creating alignment between leadership, HR functions, and cross-functional teams.Core strengths include:• Program & Project Management• People Operations, Talent, and HR Program Execution• Resource & Capacity Planning• Workflow Optimization & Operational Excellence• Cross-Functional Collaboration• Process Improvement & Change Management• Executive Communication & Reporting• DEI, L&D, and Total Rewards Integration• Agency Operations & Creative ResourcingI’m energized by roles where I can build systems, improve processes, remove friction, and enable teams to deliver high-quality work with clarity, intention, and impact.

Experience

  1. Director, Program Management & Operations Improvement (Automations)

    Home Solutions

    Apr 2019 — Present · Cincinnati, OH, US

    Directed large-scale program rollouts and internal tech transformations using Prosci change management methodology.• Led cross-functional projects improving operational efficiency by 30% and reducing implementation delays by 40%.• Conducted readiness assessments and translated stakeholder feedback into actionable implementation roadmaps.• Developed remote-first program systems and OKR dashboards, supporting over 100 workflows per quarter• Led team-wide QA rollout, boosting project approval and delivery accuracy to 98%• Managed vendor integrations and workforce scalability across product, marketing, and GTM teams

Education

  • University of Cincinnati

    B.A., Communications

  • Wittenberg University

    Communicaitons, Spanish, Cross Cultural Communications

    2001 — 2002

  • Washington State University

    Master of Business Administration - MBA, Business Administration and Management, General

  • Universidad LCI Veritas

    Bachelor of Arts - BA, Spanish Language and Literature

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Df Johnson — Director, Program Management & Operations Improvement (Automations) at Home Solutions in Cincinnati, OH, US | Unifers