Dawn Covington
Senior Engagement Manager | Relationship Management | Project Management
- Role
- Senior Customer Success Manager at Invisors
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Dawn Covington
An enterprising, results-driven, and adaptable senior portfolio engagement manager with extensive experience in human resources, financial analysis, project management, infrastructure management, client/vendor relations, strategic planning, and forecasting. Builds and fosters revenue-generating global team and develops partnerships with all lines of business to prepare clients for a systematic and productive working relationship. Drives innovative initiatives that optimizes workflow processes and ensures organizational success. A dynamic leader who empowers an organization to perform at optimal levels and achieve goals. Core Competencies: Product Management, Relationship Management, Project Management, Process Improvement, Team and Motivational Developmental Leader, Global Resource Leader, Sales Strategy, Strong Presentation Skills, Implementation and Operations Leadership, Workday, Salesforce, ServiceNow, Six Sigma, ITIL, Cisco CCDA, PMP.
Experience
Senior Customer Success Manager
Oct 2023 — Present
Education
Indiana University Bloomington
Minor, Psychology
Indiana University - Kelley School of Business
Bachelor of Science - BS, Marketing
Indiana University - Kelley School of Business
Bachelor of Science - BS, Business Process Management
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