Dawn Casares

About Dawn Casares

In today’s fast-paced and evolving business landscape, I thrive on transforming complex…

Experience

1. Sr IT Project Program Manager

   ServiceNow

   Aug 2022 — Present

   My role involves critical project management and communication skills, which are essential for ensuring successful project outcomes and fostering collaboration among diverse teams. Here\'s a breakdown of my responsibilities:Cross-Functional Liaison: Connecting various teams, ensuring alignment, and keeping stakeholders informed throughout projects.Project Schedule Management: Creating, managing, and communicating project schedules meticulously to ensure on-time, high-quality delivery using agile methodologies.Approval Framework Establishment: Developing and communicating a clear approval framework to streamline decision-making and maintain project momentum.Special Project Execution: Leading and overseeing special projects within the Now on Now team, aligning them with organizational goals.Meeting Coordination and Leadership: Orchestrating regular meetings, including internal reviews and revisions, crucial for input gathering and deliverable alignment.Project Monitoring: Continuously tracking project milestones, addressing potential risks promptly, and keeping projects on track.Project Dashboards: Maintaining real-time project status dashboards for stakeholder transparency and informed decision-making.Stakeholder Communication: Delivering weekly updates to key stakeholders and cross-functional teams, ensuring transparency and accountability with progress, risks, and obstacles communicated concisely.