Dawn Richards
Proprietor, Food and Beverage - Disney\'s Animal Kingdom
- Role
- Proprietor F & B at Walt Disney World
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Dawn Richards
Experienced, results-driven Restaurant General Manager with over 33 successful years in the hospitality industry and proven expertise in maximizing sales performance, expediting quality food preparation/presentation, achieving consistent marketshare growth, providing quality service and increasing bottom-line profitabilityQualifications include:• Sales and growth planning/forecasting and the development/implementation of action plans and effective community outreach, marketing and promotional strategies • Budgeting, purchasing, inventory planning/management, food and beverage costing, cash flow management contract negotiation and loss prevention • Development/expansion of effective professional, vendor and referral networks • Manpower planning and labor cost containment • Staff training and strong management and support team building, leadership, motivation • Planning/coordination of new restaurant startups and the re-organization/revitalization of non-performing restaurant operations to establish competitive market positions• Development/implementation of streamlined procedures, systems and controls to optimize efficiency, sales and resource utilization • Responsive guest relations and maintaining loyal business relationships • Sanitation/compliance management and quality control • Catering and special event planning, coordination, management (including hiring entertainment) • Troubleshooting and accurate decision-making to safeguard all standards in service delivery Dedicated to the importance to professional integrity and exceeding all performance goals
Experience
Proprietor F & B
Jan 2014 — Present
Education
University of South Florida
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
1988 — 1990
Skills
- Fine Dining
- Inventory Management
- Hospitality
- Franchise Consulting
- Restaurant Management
- Employee Training
- Profit
- P&L Management
- Beer
- Recipes
- Purchasing
- Catering
- Income Statement
- Marketing Strategy
- Serve Safe Certified
- Wine Tasting
- Servsafe
- Menu Development
- Sanitation
- Sales
- Cooking
- Bartending
- Hospitality Industry
- Culinary Skills
- Hiring
- Labor Management
- Food Safety
- Customer Satisfaction
- Training
- Time Management
- Hospitality Management
- Labor Control
- Wine
- Restaurants
- Local Marketing
- Food & Beverage
- Food Service
- New Restaurant Openings
- Event Planning
- Banquets
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