Dawn Williamson

About Dawn Williamson

Experienced technology professional with 20+ years of extensive project and program experience reporting to c-level executives; Results oriented leader with demonstrated success leading all phases of diverse technology projects utilizing both waterfall and agile methodologies in various industries: manufacturing, distribution, non-profit, media, consumer goods, information technology, banking and services; Hands on, in-depth experience with defining and managing Program Management Office processes, tools, and teams; Extensive experience with executive reporting and stakeholder management for large technology organizations.PMO and Project Management Methodology DevelopmentDefined PMO strategy, standards and policies; Documented and managed project selection and prioritization process, facilitated tollgates, provided project governance.Project Examples - • Oracle ERP Center of Excellence (CoE) at GE• New Project Management Methodology (PMM) at GEStakeholder and Executive ReportingFacilitated creation of technology strategy and supporting OKRs and KPIs; Defined processes around stakeholder management and provided reporting of strategic progress ensuring compliant with regulatory and audit requirements.• Technology Insights and Reporting at Equifax• Executive and Strategic Reporting at FCBERP and Core Business Application Project ManagementWorked with business leadership to align technology roadmaps with business strategy; Defined business cases and ROI for technology initiatives to obtain project approval and funding; Managed implementation of enterprise applications through all stages of a project from discovery through go-live and transition to support.Project Examples –• Oracle EBS R12 Financials at YP • SAP R/3 at HD Supply • Tessitura (ticketing system) at Woodruff Acquisition and Divestiture Technology Project ManagementProject managed large-scale initiatives involving the transition of applications and infrastructure to new platforms; Coordinated with multiple external vendors and internal divisions.Project Examples - • Divesture of HD Supply from Home Depot• Divesture of YP from AT & T e-Commerce Project ManagementManaged all phases of the software development lifecycle (SDLC) for the custom build and deployment of new mobile technologies and platforms including vendor, product and hosting selection, statement of work creation, requirements gathering, design, configuration, documentation, testing and training.Project Examples - • Online Shopping Cart at Woodruff Arts Center• Consumer Website at QSpex Technologies

Experience

1. Chief of Staff

   Capital One

   Oct 2024 — Present

Education

• Syracuse University

  Masters of Science, Information Resources Management

  1992 — 1994

• Syracuse University

  Bachelors of Science, Information Technology & Management

  1988 — 1992