Dawn McGee

About Dawn McGee

Strategic and innovative senior leader accountable for the oversight and leadership of eight teams across five lab sites within Women’s Health and Genetics who is passionate about talent development. Intensive focus on patient health and client support in assessing problematic situations and working collaboratively across the organization to apply a creative, solution-focused approach that achieves results. Strong leadership and communication skills, specifically modeling the servant leadership philosophy to meet and exceed goals and objectives. Emotionally intelligent, data-driven, innovative, and detail-oriented with a focus on the reinforcement of best practices, identification of components to increase efficiencies, and successful execution. Extensive genetics experience in clinical, academic, diagnostic, and commercial environments. Advanced understanding of behavior modification, instructional design, adult learning principles, and project management.

Experience

1. Director, Genetic Services

   Labcorp

   Feb 2018 — Present · Durham, NC, US

   Direct and indirect leader of over 60 employees across 8 teams of managers, genetic counselors and support staff supporting 5 genetic testing labs across the United States-Develop a defined career ladder for lab genetic counselors with distinct pathways for technical expertise and people leadership that has served as the model for other organizations-Day-to-day operational leader and key decision maker for the Lab Genetic Services team-Collaborate with organizational leadership to increase visibility and utilization of the Genetic Services team focusing on streamlining processes and creating efficiencies to decrease expenses and elevate the client experience-Partner with commercial leadership to provide best-in-class patient care and customer service-Create and lead white glove service in partnership with sales and VIP clients-Mentor for other leaders across the company-Provide professional development training including Emotional Intelligence, DiSC, and Influencing without Authority-Independently develop and facilitate Frontline Leadership Training program for supervisors across multiple divisions-Responsible for developing content for the Global Leadership Meeting-Labcorp appointed member of the NSGC Industry Council

Education

• Villanova University

  Bachelor of Science (BS), Biology, General

  1999 — 2003

• Arcadia University

  MS, Genetic Counseling

  2003 — 2005