Dawn McCann

About Dawn McCann

I have worked in many facets of the transportation industry, from mid-sized third-party logistics (3PL) company based in New Jersey, as well as asset based ISO carrier and Freight Forwarder. Providing asset-based trucking and freight brokerage services. Dispatcher for Port Drayage to manage dray moves with company drivers and common carriers. Have prior experience with truck dispatch and port drayage operations. I am organized, taskmaster and problem-solver who can efficiently communicate with customers, serve their needs, execute on-time pick-up and delivery, and quickly resolve service challenges. · Make pick-up and delivery appointments based on customer orders and port schedules. · Dispatch asset-based drivers / trucks or 3rd party carriers to ensure customer orders are booked. · Communicate load instructions to drivers. · Track drivers and equipment to ensure timely delivery of containers to the final destinations. · Communicate with customers to coordinate paperwork and freight movement in a timely manner. · Provide continual updates to clients on load status and update operational systems. · Ensure compliance with DOT and safety regulations. · Provide customers with information on services, rates, equipment availability and shipment status · Provide management with feedback on any service issues. · At least 20 years of container drayage dispatch experience. · Knowledge of New Jersey and New York port areas and surrounding highway infrastructure. · Truck Transportation dispatcher experience · Competency in the use of Microsoft Office and dispatch systems, such as Profit Tools. · Ability to manage stress and deal with customers and drivers in a polite and professional manner. · Possess exceptional verbal and written communication skills in English. · Ability to prioritize and multi-task, take initiative and achieve results. · Knowledge of FMCSA safety regulations & HOS limitations.

Experience

1. Dispatcher

   MEDLOG Transport & Logistics

   Mar 2026 — Present · NJ, US

Skills

• Dispatching
• Container Shipping
• International Logistics
• Supply Chain
• Shipping
• Transportation Management
• Ltl
• Freight
• Logistics
• Air Freight
• Trucking
• Container
• 3pl
• Truckload Shipping
• Ocean
• Transportation
• Third-Party Logistics (3pl)
• Ltl Shipping
• Operations Management
• Truckload
• Supply Chain Management
• Logistics Management
• Freight Forwarding