Dawn Martin

About Dawn Martin

Highly effective and results-driven management professional with a proven ability to solve complex problems through innovation and creative thinking. Known for building, developing, and leading diverse teams to consistently deliver exceptional results.Experienced in optimizing operations by streamlining processes and implementing efficient systems that drive performance and scalability. Strong background in operations management, permanent placement, staffing services, and customer relationship management (CRM).A collaborative leader who excels at coaching and developing talent while fostering a culture of accountability, engagement, and continuous improvement. Holds a BA in Radio, TV, and Film from Temple University, bringing a unique blend of creativity and operational expertise to every challenge.

Experience

1. Director, Depot Operations

   Atg Service

   Aug 2025 — Present · Waterford, CT, US

   Oversee end-to-end inventory strategy, supply chain operations, and depot management to support field service teams and business growth. Drive data-informed decision-making through inventory tracking, forecasting, and performance analytics using systems like Salesforce and NetSuite.Lead inventory control, warehouse operations, and vendor management while ensuring compliance with ISO 9001 standards. Optimize procurement processes, manage audits, and maintain accurate costing and pricing structures.Direct depot operations including parts refurbishment, complex repairs, and development of new service capabilities—setting KPIs, prioritizing workflows, and ensuring quality control.Manage national and regional supply chain logistics, ensuring timely parts availability for field engineers while improving efficiency in shipping, returns, and trunk stock management.Collaborate cross-functionally with operations, sales, and leadership to streamline processes, enhance service delivery, and support continuous improvement initiatives.

Education

• Bensalem High School

  Business Administration and Management, General

• Temple University

  BA, Radio, TV and Film

  1991 — 1995

Skills

• Customer Service
• Training
• Recruiting
• Onboarding
• Temporary Placement
• Applicant Tracking Systems
• Interviews
• Staffing Services
• Human Resources
• Leadership
• Supervisory Skills
• Internet Recruiting
• Temporary Staffing
• Payroll
• Permanent Placement
• Interviewing
• Talent Acquisition
• Microsoft Office
• Customer Relations
• Management
• Coaching
• Hiring
• Operations Management
• Sourcing
• Employee Relations
• Performance Management
• Employee Training