Dawn M.

Experience

1. Executive Assistant

   PointClickCare

   Aug 2022 — Present

   Support 6 VPs.• Manage executive calendars effectively, reviewing daily schedules, confirming meetings, and eliminating conflicts.• Create travel arrangements, including booking flights, accommodations, and transportation.• Manage important documents, ensuring they are accessible, up-to-date, and well-organized.• Conduct quarterly analysis of meeting and calendar status, fostering a strategic partnership with executives to proactively identify and resolve issues.• Create expense reports for executives.• Coordinate onsite and offsite team and department meetings with attention to lodging, meals, entertainment, AV equipment, presentations, agendas, swag.• Provide backup support to other EAs during absences, ensuring all critical tasks are addressed.• Supported 2 SVPs, 3 VPs, and 1 Director.• Managed and maintained calendars, email systems, and daily operations for multiple executives.• Coordinated meeting cadences for departmental, cross-functional, and executive-level meetings, ensuring timely preparation.• Collaborated with executives to balance priorities. • Coordinated executive travel, completed expense reports for all executives.• Organized on/offsite team meetings, including agenda, logistics, lodging, meals and team-building events.• Managed executive email inboxes, ensuring prompt responses to urgent communications from stakeholders.• Prepared materials for internal and external meetings.• Provided backup assistance to other executive assistants.

Education

• Florida State College Jacksonville

  President's List Recipient 3 consecutive semesters

  2010 — 2011