Dawn Joy

Training Manager

Role: Training Manager at Ama - A Member Of The Ei Group
Location: Hanover, MD, US
LinkedIn followers: 500 followers

About Dawn Joy

Experienced Training Manager with a demonstrated history of working in the environmental services industry. Skilled in Retail, Customer Relationship Management (CRM), Account Management, Software as a Service (SaaS), and Point of Sale (POS) Systems. Strong human resources professional with a BS focused in Business Administration from University of Maryland University College.

Experience

Training Manager
Ama - A Member Of The Ei Group
Feb 2013 — Present · Hanover, MD, US

Education

University of Maryland University College
BS

Skills

Pos
Account Management
Analytics
Enterprise Software
Software as a Service (Saas)
Crm
Sales Operations
Customer Service
Saas
Point of Sale (Pos) Systems
Solution Selling
Customer Relationship Management (Crm)
Sales Process
Retail
B2b
Direct Marketing
Salesforce.com
Leadership
Lead Generation
Training
Customer Satisfaction
Email Marketing

Contact information

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Work email
•••••@amatraining.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Ama - A Member Of The Ei Group

Environmental Services · 17 employees · Founded 1981 · Hanover, Maryland, United States

ABOUT US AMA was founded in 1981 and provides expert, responsive and professional industrial hygiene, environmental, health & safety consulting and training services. Drawing on the experience of qualified experts, AMA helps clients create and maintain healthy and safe workplaces. Based in Hanover, Maryland, AMA is strategically positioned between Washington, D.C. and Baltimore, MD. OUR SERVICES The firm operates both a Consulting and Training division to meet the demand driven by a multitude of regulatory requirements related to environmental compliance and workplace safety. The Consulting Services division offers services ranging from initial surveys and audits through total project delivery, including inspection, survey, design, remediation oversight and contract operations. The Training division was established to provide state-of-the-art training courses to the environmental and safety community with a focus on regulated asbestos, lead-based paint, mold and OSHA compliance course offerings. OUR TEAM AMA’s multi-disciplinary staff carries multiple registrations, licenses and certifications allowing the firm to perform work throughout the mid-Atlantic region and United States- Certified Industrial Hygienists (CIH)- Certified Safety Professionals (CSP)- Certified Hazardous Materials Managers (CHMM)- Certified Healthcare Environmental Managers (HEM)- Certified Environmental Trainers (CET)- Asbestos Inspectors/Management Planners - Asbestos Project Designers - Asbestos Project Monitors - Lead Paint Inspectors/Risk Assessors - Lead Paint Project Designers A NEW CHAPTER In May of 2025, AMA was acquired by The EI Group, a full-service EHS consulting firm with over three decades of experience. Both privately owned for over 36 years, AMA and The EI Group have a tradition of entrepreneurial business acumen focused on delivering quality EHS consulting/training services to a comprehensive base of clients.

amatraining.com

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