Dawn Cross

WORK HISTORY

ABOUT DAWN CROSS

A transparent and highly experienced and accomplished Chartered HR professional with a broad, commercial, comprehensive and strategic understanding of HRM, business issues and organisational change. Can operate both strategically or hands on at operational level with significant experience in managing and leading teams providing coaching, training and guidance to move business forward. Approaches HR solutions with clarity and purpose. Areas of Expertise Influencing and steering strategy and implementation, Employee Relations, Training & Development, Organisational Development, HR Policy and Design, Recruitment and Retention, Career Development, Operational Management, Performance Management, Mediation Resolution and Disciplinary Procedures. Key skills Operational management experience in HR, Catering, FMCG and facilities management. Strong negotiation and organisational skills. Effective planner working to tight deadlines. Positive and strong interpersonal and communication skills at all levels. Expert in defining audit processes for agencies, suppliers and premises Ability to multi –task, prioritise, make decisions & problem solve.