Dawn Collins

NYC Department of Education - Application Support Manager

Role: Application Support Manager at NYC Public Schools
Location: New York, NY, US
LinkedIn followers: 500 followers

About Dawn Collins

Accomplished IT professional with the technical knowledge, management and leadership skills to deliver efficient, secure and timely database solutions for multinational Fortune 500 firms. Creative and dynamic team leader and player, recognized for stimulating hi-performance, collaborative environment. Excellent communicator across cultures, functions and levels, with excellent analysis, presentation and writing skills. Proven track record designing, coding, testing and supporting next-generation database solutions. Detail-oriented, efficient and organized with strong analytical and problem solving skills. Highly resourceful in the completion of projects, effective at multi-tasking. Exceptional skills/experience utilizing Oracle Database.

Experience

Application Support Manager
NYC Public Schools
Nov 2025 — Present · Brooklyn, NY, US

Education

Hofstra University
B.B.A., Information Technology & Business
2001 — 2009

Skills

Data Migration
Pmp
Pl/Sql
Etl
Enterprise Architecture
IT Operations
Data Warehousing
Business Requirements
Project Management
IT Service Management
Agile Project Management
Oracle
Requirements Analysis
Quality Assurance
Disaster Recovery
Software Development Life Cycle (Sdlc)
Requirements Gathering
Systems Analysis
IT Management
Database Design
Software Project Management
Itil
Sharepoint
Business Analysis
Sdlc
Solution Architecture
Database Administration
Vendor Management
IT Strategy
Sql
Visio
Information Technology
Extract, Transform, Load (Etl)
Unix
Data Modeling
Microsoft Sql Server
Databases
Business Intelligence
Integration
Outsourcing

Contact information

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Work email
•••••@nyc.gov
Personal email
•••••@•••••.com
Direct dial
+15•••••••29

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Current company

NYC Public Schools

Primary and Secondary Education · 78K employees · New York, New York, United States

New York City Public Schools (NYCPS) is the largest public school system in the United States, serving approximately 1 million students across more than 1,600 schools in all five boroughs. Our schools are powered by over 75,000 teachers and thousands of paraprofessionals, school counselors, social workers, administrators, and central office professionals—each playing a vital role in delivering bright starts and bold futures for every student. NYCPS reflects the city it serves: vibrant, diverse, and dynamic. We are deeply committed to equity, inclusion, and excellence in education. Our workforce mirrors the cultural richness of New York City, and we actively recruit individuals from all backgrounds to help shape the future of urban education. Whether you're looking to teach, support, lead, or innovate—there’s a place for you at NYC Public Schools. Join us in building a school system where every student is seen, supported, and set up to thrive.

nyc.gov

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About Dawn Collins

Experience

Application Support Manager

Education

Hofstra University

Skills

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