Kenneth Davis

System Administrator specializing in Desktop Support and Information Technology at Fidelity National Agency Solutions

Role: System Administrator at Fidelity National Agency Solutions
Location: Dallas-Fort Worth, TX, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Kenneth Davis

Our team at Fidelity National Agency Solutions has dedicated over seven years to…

Experience

System Administrator
Fidelity National Agency Solutions
Oct 2016 — Present · Plano, TX, US
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. • Perform regular security monitoring to identify any possible intrusions. Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.• Perform regular file archival and purge as necessary.• Create, change, and delete user accounts per request.• Provide Tier support per request from various constituencies. Investigate and troubleshoot issues.• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.• Maintain operational, configuration, or other procedures.• Perform periodic performance reporting to support capacity planning.• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.

Skills

Remote Desktop
Troubleshooting
Information Assurance
System Administration
Software Installation
Team Building
Software Documentation
Sql
Office 365
Force Protection
Windows 7
Windows 10
Electronics
Team Leadership
Microsoft Office
Resware
Application Support
Training
Sharepoint
Microsoft Outlook
Microsoft Excel
Leadership
Program Management
Citrix
Networking
Strategic Planning
Help Desk Support
Customer Service
Combat
Project Management
Combat Lifesaver
Supervisory Skills
Incident Management
Dod
Active Directory
Computer Maintenance
Windows 8.1
Cross-Functional Team Leadership
Proprietary Software
Teamwork

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