Davis Hendriks

System Engineer @Chugach Government Solutions, LLC

Huntsville, AL, US

Serve as IT A/V Bridging Tech responsible for scheduling, monitoring, and trouble shooting for both classified and non classified meetings.* Build conference dial in numbers using Telepresence Management System.* Bridging and monitoring on Cisco Telepresence Multi-Point Control Unit system.* Resolve equipment issues in both classified and non classified conference rooms.* Testing connections on Multi Point Control Unit system for participants via alias, IP, or using a GVS connection.* Answering phone calls to process any scheduling request, changes, or incidents that may bring customers to a work-stop and documenting through ServiceNow.* Act as liaison between the Tier II service desk and Government SCO’s/ customers.

Highlands College

Minisitry Training Intensive