Davis Cox

Core Life Waiver Specialist @Unum

Portland, ME, US

A core member of Life Insurance Premium Waiver claims department responsible for maintaining aclaimsblock and executing claims process by receiving a claim, communicating with claimant andpolicy holder.· Engaging claimants through the claims process largely by having detailed, interview-like phone calls toobtain medical among other information pertinent to the rationale of a claim decision, whilst buildingclaimant trust and setting expectations.· Request and gather appropriate medical records through third-party vendors, review the informationupon receipt, making informed risk analysis decisions on the claims, and collaborating with internal resources when necessary.· Utilize collaboration and communication skills by working with the management team to create andteach seminars best practices for trade-specific skills to the newer members of the department.

St. Norbert College

Bachelor of Arts (B.A.)