Davinder Shergill

Product Owner - Mortgage Domain @Santander

Milton Keynes, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2020 — Present

Product Owner - Mortgage Domain @Santander

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Milton Keynes, GB

Mortgage Domain Product Owner> Designed and delivered new sales Process (Appian) for consent to let covering 6 releases over 18 months removing obsolescence and 50% reduction in processing times with over 100 users/licenses> Product lead on bank wide programme to deliver BoE/PRA negative base rates compliance across the full suite of mortgage products> Removing back office technical debt and obsolescence risk by designing and delivering several new projects on to the Salesforce platform including new account summary landing pages, up to 20 common enquiries, overpayments and account updates> Agile Methodology, scrum, UX, developers, backlog management, sprint grooming and planning, strategic roadmaps and budget/project management

EDUCATION

1985 — 1989

Aston University

BSC, Management, Marketing, Law, Accounts

2012 — 2013

CIM & Oxford College of Marketing

Diploma in Digital Marketing, Digital Marketing

1990 — 1994

Chartered Insurance Institute - CII

ACII, AFPC, FPC, Insurance and financial services

2010 — 2011

CIM & Oxford College of Marketing

Professional Diploma in Marketing, Marketing

SKILLS

Sales ManagementRetail BankingProduct MarketingStrategyLeadershipVideoChange ManagementMarketingMarketing ManagementEmail MarketingComplianceTeam ManagementProposition DevelopmentStrategic PlanningManagementProduct DevelopmentInsuranceInternal CommunicationsBusiness StrategyBusiness PlanningStakeholder ManagementSalesProduct ManagementDigital MarketingMarketing StrategyB2bRelationship ManagementDirect MarketingOutsourcingCustomer ExperienceFinancial ServicesCrmProject ManagementMarket ResearchTrainingMarketing Communications

ABOUT DAVINDER SHERGILL

I am a senior commercial and strategic financial services product owner and corporate leader. Over 30 years’ experience of profitable product / proposition, marketing and supplier (sourcing and relationship management) delivery, including P&L management, all within the regulatory environment using both waterfall and agile methodologies.I have excellent leadership and line management skills aligned to corporate values and objectives. d••••••••@gmail.comI also have a strong track record of successful people and stakeholder (internal and critical third party) relationships and supplier management partnerships in both B2B and B2C. I am highly organised and very reliable and known for a flexible, collaborative approach with a strong individual and teamwork ethic together with excellent written, presentation and personal communication skills. Product owner led agile technological mortgage process improvements New product/proposition development Procurement, Contracts, Supplier Management, Relationship Management Board level stakeholder management Product management Marketing strategy & campaigns Regulation and compliance Research P&L, Commercial focus, Pricing Line management(Thank you to Kalen Emsley on Unsplash for allowing me to use the Niagra Falls background picture.)

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Davinder Shergill — Product Owner - Mortgage Domain at Santander in Milton Keynes, GB | Unifers