Davilla Riddle Gose

About Davilla Riddle Gose

As a Senior Program Manager at Amazon, I specialize in driving transformative employee experience initiatives through strategic program management and cross-functional collaboration. With over 15+ years of experience leading complex programs, I\'ve consistently delivered measurable results that enhance both employee engagement and operational efficiency. I am passionate about creating environments where employees can connect, develop, and deliver together. My approach combines analytical rigor with a deep understanding of employee experience, enabling me to drive programs that foster engagement, development, and retention while delivering tangible business value.Recently, I\'ve taken on an exciting new challenge: driving Generative AI integration within my organization. My role has evolved to spearhead initiatives in GenAI, a testament to my adaptability and forward-thinking mindset. This new venture is a natural progression from my previous work and aligns with my ongoing efforts within my organization. I have honed my skills in developing and executing logistics for large-scale global programs and initiatives. This experience is further enhanced by my academic background, holding a PhD in Learning Design and Technology and multiple certifications in program management and online learning quality and support. These qualifications are not just credentials for me; they are tools that empower me to deliver impactful and scalable learning solutions.My journey at Amazon has been one of continuous growth and challenge. Before my current role, I served as the Global Training Program Manager at AWS Customer Service, where I managed ten diverse training programs. This experience was pivotal, sharpening my skills in data-driven strategy development, needs analysis, and creating impactful evaluation plans. But beyond my professional achievements and accolades, my true driving force is the desire to empower others. I believe in creating growth opportunities that are innovative, immersive, and meaningful. It\'s about crafting experiences that inspire others to live the life they\'ve always imagined, to discover their potential, and to carve out their path in the world.

Experience

1. Senior Program Manager Amazon University Talent Acquisition

   Amazon

   Dec 2023 — Present

   Lead cross-functional initiatives to enhance employee experience for early career talent across global regions• Partner with senior leadership to develop and execute large-scale programs impacting thousands of employees• Lead large-scale employee experience initiatives, significantly improving participant sense of belonging and engagement through strategic program development• Author and execute strategic initiatives through effective partnership with business leaders, technology teams, and key stakeholders• Drive innovation through development of emerging technology programs, including Generative AI competitions and skill development initiatives• Create and implement data-driven community impact initiatives, resulting in substantial employee participation and community contributions• Implement data-driven measurement systems to track program effectiveness and drive continuous improvement• Manage stakeholder relationships across PXT, Operations, and multiple business units

Education

• Texas A&M University

  Bachelor of Science - BS, Zoology

  1995 — 1999

• University of Hawaii at Manoa

  Doctor of Philosophy - PhD, Learning Design and Technology

• University of Hawaii at Manoa

  Post-Baccalaureate Certificate , Secondary Education and Teaching

  2008 — 2010

• University of Hawaii at Manoa

  Master of Education - MEd, Educational/Instructional Technology

  2010 — 2013

• Texas A&M University

  Master of Science - MS, Natural Resources Development

  2005 — 2008