David Woolston
Senior Manager, Employee Experience & HR @Capgemini Invent
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WORK HISTORY
Senior Manager, Employee Experience & HR @Capgemini Invent
EDUCATION
University of the West of England
Management with Information Systems
SKILLS
ABOUT DAVID WOOLSTON
15 years of leadership experience in managing HR shared services and operational teams, leading agile process improvements and HR technology implementations to improve agent and colleague experience.Leadership roles undertaken across knowledge management, service delivery, change management, colleague experience and technology have developed a strategic and customer centric focus, with the use of systems thinking and data led insights to understand, improve and continually measure end to end experience effectiveness.8 year’s ServiceNow HR Service Delivery experience from initial design and implementation to full product ownership in leading a digital transformation of HR operations to meet changing employee and organisational needs.
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