David Waters

About David Waters

Senior Lead Product Designer with 20+ years crafting scalable, intent-driven digital experiences in complex regulated environments. I specialize in designing hybrid AI UX systems that intelligently understand user intent and adapt responses across multiple tiers — from clear guidance to strategic advisory — while keeping human judgment firmly in control. My work focuses on building reusable design frameworks and universal patterns that simplify complexity and scale effectively across teams and domains. Passionate about creating thoughtful, trustworthy, and adaptive interfaces that bridge human needs with intelligent technology. I thrive at the intersection of design strategy, systems thinking, and cross-functional collaboration. Rooted in integrity and fueled by creativity, I lead with positivity and purpose — inspiring teams to think boldly, act strategically, and deliver meaningful digital solutions.

Experience

1. Senior Lead Product Designer Executive Director

   Wells Fargo

   Jan 2023 — Present · Charlotte, NC, US

   Lead design strategy and execution across multiple Move Money and commercial banking journeys, driving scalable, intent-driven user experiences in a highly regulated environment.Designed and advocated for universal templates and multi-variant personalized experiences that enabled consistent yet adaptive client journeys across payments, transfers, accounts, and fraud management.Championed systems-level design by developing reusable patterns, components, and navigation frameworks adopted across cross-journey teams.Collaborated with cross-functional partners including Product, Technology, Content, Framework, Accessibility, Risk, and Compliance to drive aligned strategy, technical integration, and executive funding decisions through compelling presentations and demos.Simultaneously led discovery and delivery efforts, delivering high-quality prototypes and design specifications that balanced client needs, compliance, and business goals.Mentored designers and fostered strong cross-functional collaboration, helping build a positive team culture centered on client-centric innovation.Explored AI-augmented design approaches to improve personalization, predictive workflows, and adaptive interfaces.

Education

• University of North Carolina Wilmington

  Bachelors, Marketing

  1995 — 1997

• School of Communication Arts

  Interactive Arts

  1998 — 1999

Skills

• Wireframes
• Html
• Agile Methodologies
• Web Development
• Javascript
• Jquery
• Usability Testing
• User Interface
• Css
• Front-End
• Agile
• Information Architecture
• E-Commerce
• User Interface Design
• Usability
• .net
• Silverlight
• Wpf
• User Experience