David Waldo

About David Waldo

Executive skilled with start-up launch - ideation through implementation - I passionately collaborate with all stakeholders from development to implementation - exceeding growth targets. I thrive in cross-functional arenas to integrate and translate complex or disjointed processes into easily understood and actionable chunks. In doing so we can achieve: Removal of barriers to innovation Peak Team Performance Bringing ideas to fruitionCommitted to researching the latest technology, I find it creates a path to: Enhanced customer experience and business process efficiency New client acquisition and product development Improved strategic planning, and maximized profitability I subscribe to Change Management Leadership which results in altering employee behaviors and outcomes. This transforms individuals and teams into highly-charged, productive resources. Employees find the results highly satisfying as they (as individuals and teams) are driven beyond their comfort zones to sustained optimal achievement. I am always energized to see my teams accomplish more than they had ever envisioned as individuals.In Business Process Optimization, I have been recognized for consistent success in developing processes and policies to drive out substantial cost, streamline operations, improve reliability, and enhance user experience.

Experience

1. Director-chief of Staff, Business Operations

   AT&T

   May 2025 — Present · Dallas, TX, US

   As Director and Chief of Staff to the SVP of Business Operations at AT & T, I lead strategic planning, cross-functional alignment, and executive initiatives that drive operational excellence across the organization. I serve as a trusted advisor and thought partner to senior leadership, ensuring priorities are executed with clarity, speed, and impact.With a focus on performance management, organizational effectiveness, and executive communications, I streamline decision-making, foster collaboration across business units, and help turn strategy into action. My role bridges strategy and execution—amplifying the effectiveness of our leadership team and driving measurable business results in a fast-paced, innovation-driven environment.

Education

• University of Nevada-Las Vegas - College of Business

  Bachelor's Degree

Skills

• Profit
• P&L Management
• Business Analysis
• Strategy
• E-Commerce
• Merchandising
• Program Management
• Account Management
• Change Management
• Forecasting
• Product Management
• Team Management
• Sales Operations
• Customer Service
• Business Process
• Store Management
• Negotiation
• Sales
• Customer Satisfaction
• Training
• New Business Development
• Call Centers
• Business Development
• Cross-Functional Team Leadership
• Process Improvement
• Income Statement
• Vendor Management
• Operations Management
• Sales Management
• Inventory Management
• Coaching
• Retail
• B2b
• Budgets
• Sales Process
• Management
• Team Building
• Performance Management
• Crm
• Business Strategy