David Tankersley
Bridging Generative AI, Customer Success & Software QA | Helping Organizations Innovate, Deliver Quality & Create Lasting Client Value
- Role
- Ai Consultant at Ingenious Geeks
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About David Tankersley
I am a QA and Technical Support hybrid engineer transitioning into DevOps, with a strong…
Experience
Ai Consultant
Aug 2025 — Present · Orange County, CA, US
Design and deploy Generative AI solutions to automate client interactions, generate insights, and optimize IT service delivery.* Provide remote software support: collect client issue details, report feedback, delivering solutions via AI an in-person, and ensure follow-up resolution.* Leverage AI tools to analyze client data, identify trends, and recommend actionable improvements to business processes.* Developing and AI training for staff, fostering adoption of innovative workflows and enhancing team capabilities.* Automate client onboarding and support processes using AI, reducing setup times and improving response efficiency.* Integrate AI-driven analytics into service offerings, increasing client satisfaction scores and small business acquisition.
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