David Small
Manager Editorial and Design Services @Office Of The Comptroller Of The Currency
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WORK HISTORY
Manager Editorial and Design Services @Office Of The Comptroller Of The Currency
Washington, DC, US
Leads publishing team of 11 staff; ensures consistency and quality across ~750 digital publications annually.• Directs agency editorial, design, and (while on detail) information disclosure processes and services.• Establishes standards for and ensures compliance with editorial policies to include publication accessibility.• Partners with clients, analyzes audiences, and advances storytelling through written/visual communications.• Uses metrics and customer feedback to inform quality control and publishing process improvement strategies.• Project lead for agency’s annual report: collaborates across departments, writes content, and directs design.• Provides subordinates resources, training, and motivation to be a cohesive, high-performing team: fosters a culture of trust and transparency with survey results showing record staff satisfaction rates among peers.• Recognized for supervisory excellence as an instructor for the internally taught course “Human Capital Fundamentals for New Managers.\" • Led Veterans Employee Network promoting veteran recruitment and recognition.
EDUCATION
Air University
Air War College
Air University
Air Command and Staff College
The University of North Carolina at Chapel Hill
BA, Journalism and Mass Communications
Defense Information School
Certificate in Public Affairs, Public Affairs Qualification Course
Webster University
MA, Computer Resources and Information Management
Webster University
Master's degree, Management Information Systems, General
SKILLS
ABOUT DAVID SMALL
Communications leader with nearly 30 years of experience assisting federal agencies, non-profits, and military organizations strategically tell their stories across mediums to target audiences. Experienced executive and manager who effectively collaborates with diverse stakeholders- Executive Leadership: Retired U.S. Air Force Colonel experienced leading organizations exceeding 500 people. Ensures subordinate matrixed or traditional organizations had the personnel, resources, equipment, training, and inspiration to perform well- Strategic Communications: Experience directing global strategies aligned with agency priorities to reach target audiences—using information as a tool to achieve wide agendas- Public Relations: Leverages relationships with media, stakeholders, and influencers to promote organizational storytelling. Experienced spokesman with published comments on various national issues- Change Management: Forward-thinking, transparent communicator and leader, especially during periods of organizational and process transformation- Writing and Editing: Creates clear, concise communications tailored to diverse audiences. Experienced editor of press materials, policy documents, and technical content intended for digital dissemination- Branding: Sets direction that reinforces trust and brand recognition through style guides and visual identities- Visual Communications: Directs visual communication strategies, incorporating graphic design to clarify complex information or professionalize content delivery- Human Resources: Extensive supervisory experience building high-performing teams with a solid emphasis on diversity, equity, and inclusion best practices; trust and respect; and accountability.
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