David Sistrunk

About David Sistrunk

I’m a seasoned Customer Success Leader and former Solutions Engineer with over 15 years of experience helping enterprise clients solve complex business challenges through SaaS, automation, and workforce intelligence solutions. My approach is centered on creating measurable value, building trusted partnerships, and driving strategic outcomes.Currently at Lightcast, I partner with organizations to unlock the power of labor market analytics and talent intelligence. By guiding clients through implementation, adoption, and ongoing success with our data-driven platforms, I help them make smarter decisions around hiring, skills development, and workforce planning. I act as both a strategic advisor and a connector between client goals and actionable insights.In prior roles at companies like Sense, CareerBuilder, and Pryor Learning Solutions, I’ve: • Managed high-value portfolios with $30M+ in contract value • Led and scaled Customer Success teams to exceed retention and revenue goals (up to 188% of target) • Supported cross-functional teams with training, product feedback, and solution development • Served as a trusted partner to executive stakeholders across a range of industriesI’m driven by a customer-first mindset, strong communication and analytical skills, and a passion for helping people succeed — both internally and externally. As a veteran of the U.S. Air Force and SOAR scholarship recipient, I bring discipline, leadership, and a service-oriented approach to every engagement.Let’s connect if you’re interested in workforce data, customer success, or building the future of work through smart technology and even smarter partnerships.

Experience

1. Senior Customer Success Manager

   Lightcast

   Jun 2024 — Present · Fairfax, VA, US

Education

• American Military University

  Bachelor’s Degree, Business Administration

  2008 — 2010

Skills

• Omniture
• Market Research
• Sem
• Digital Media
• Sales
• Ppc
• Leadership
• Salesforce.com
• Crm
• Strategic Partnerships
• Management
• SEO
• B2b
• Direct Marketing
• Online Advertising
• Analytics
• Google Analytics
• Media Planning
• E-Commerce
• Social Media Marketing
• Sales Presentations
• Social Networking
• Training
• New Business Development
• Recruiting
• Advertising
• Web Analytics
• Digital Strategy
• Social Media
• Integrated Marketing
• Marketing
• Lead Generation
• Online Marketing
• Cold Calling
• Mobile Advertising
• Brand Development
• Mobile Marketing
• Product Management
• Brand Management
• Marketing Strategy