Dave Scaglione
Director, Customer Innovation @ xCures
- Role
- Director, Customer Innovation at xCures Inc.
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Dave Scaglione
I’m a healthcare product leader who makes implementation and delivery a competitive advantage. Over 16+ years, I’ve translated strategy into shippable increments and predictable launches—aligning clinical, commercial, and engineering teams; de-risking integrations with payers, providers, pharmacies, and hub partners; and building repeatable playbooks so go-lives are smooth and adoption sticks. I measure what matters (time-to-value, activation, NPS) and optimize post-launch to deliver outcomes customers feel: easier access to medications, stronger patient engagement, and reliable revenue lift.
Experience
Director, Customer Innovation
Sep 2025 — Present · Charlotte, NC, US
Education
Southern Wesleyan University
Master's Degree, Management
Toccoa Falls College
Bachelor's Degree, Communication and Media Studies
Skills
- Healthcare
- Healthcare Information Technology
- Electronic Medical Record (Emr)
- Program Management
- Client Development
- Workflow Management
- Emr
- Ehr
- Integration
- Sap Businessobjects
- Product Development
- Ncpdp
- Pharmacy
- Physician Liason
- Beta Management
- Sas Enterprise Guide
- Customer Retention
- Sas
- Electronic Benefits Investigation
- Ebv
- Physician Relations
- Strategy
- Ansi X12
- Computerized Physician Order Entry (Cpoe)
- Customer Engagement
- Process Improvement
- Ehealth
- Client Engagement
- Sdlc
- Pragmatic Marketing Certification
- Agile Methodologies
- Management
- X12
- Erx
- Product Management
- Electronic Prior Authorization
- Client Retention
- Cross-Functional Team Leadership
- Business Analysis
- Pharmaceutical Industry
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