David Pettifor
Consultant Operations Director @Buns From Home
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WORK HISTORY
Consultant Operations Director @Buns From Home
Overseeing day-to-day operations to ensure operational efficiency and alignment with business objectives. Developing operational and customer experience strategies to reduce costs and maximise sales opportunities. Introduced new recruitment processes to ensure alignment with the brand and customer experience expectations. Created and implemented structure changes at all levels of the business, from Area Managers through to Front of House team members, resulting in greater business resilience and a more engaged team with a greater focus on training, recognition and promotional opportunities. Provide support, development and coaching to a team of Senior Area Managers and Operations Managers. Familiar with compliance platforms such as Alert 65 and people platforms including Deputy, Planday and Fourth.
EDUCATION
Le Cordon Bleu London
Diplôme de Pâtisserie, Culinary Arts/Chef Training
SKILLS
ABOUT DAVID PETTIFOR
ABOUT MY CAREER.My career spans over 26 years, beginning in the travel industry before transitioning into hospitality five years ago. In hospitality, I\'ve served as a General Manager across both casual and fine dining restaurants in the UK and Australia. I have extensive experience in restaurant openings, including overseeing the launch of a multifaceted fine dining venue in Vilnius, Lithuania, and serving as the Senior General Manager at Roe Restaurant, one of London\'s largest and most high-profile restaurant openings in 2024. Most recently, I\'ve held the position of Operations Director for a rapidly expanding multi-site bakery. Throughout my career, I have acquired a broad range of expertise in customer service, operations, commercial, account management, and product development. Additionally, I have led diverse teams of varying sizes within both corporate and hospitality sectors, fostering high performance and team growth.ABOUT ME.A highly motivated, professional, and strategic leader with over 26 years of diverse experience in hospitality, commercial, operations, and customer service roles. Recognised for exceptional service delivery, relationship building at all levels, and a collaborative leadership style which inspires teams to excel. Adept at developing innovative solutions to complex problems, with strong commercial awareness and excellent communication, presentation, and negotiation skills. Passionate about food, baking, and patisserie, completing the Diplôme de Pâtisserie at Le Cordon Bleu London. A keen cyclist with notable achievements, including conquering Mont Ventoux.
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