David Pedder

Service Delivery Manager @Abcam

London, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Apr 2020 — Present

Service Delivery Manager @Abcam

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Cambridge, GB

EDUCATION

1972 — 1977

Erith School

History, Geography, Maths, English, Biology

SKILLS

Risk ManagementTeam ManagementPrince2GovernanceBusiness Process ImprovementOutsourcingStakeholder ManagementProcess ImprovementIT Service ManagementChange ManagementPrince 2 FoundationDisaster RecoveryBusiness IntelligenceInsuranceBusiness ContinuityPrince 2 PractitionerFinancial RiskReinsuranceRequirements AnalysisStrategyBusiness TransformationIntegrationProject Portfolio ManagementSecurityFinancial ServicesItilGeneral InsuranceService DeliveryTechnical SupportBusiness AnalysisIT StrategyManagementProject ManagementItil V3 FoundationInfrastructureIT ManagementProject DeliveryTroubleshootingBusiness ProcessVendor Management

ABOUT DAVID PEDDER

IT professional with 25+ years of Information Technology experience with excellent interpersonal and project management skills. Working with senior management to develop and implement IT strategy to deliver their business plans. Excellent knowledge of service level agreements and key performance indicators for a responsive IT service with high standards that exceed expectations.Specialties: highly motivated, dependable trouble shooter / problem-solver. Logical and constructive approach to solving problems complemented by excellent oral and written communication skills. I perform effectively under pressure and thrive on challenge.

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