David Pavlik

About David Pavlik

I\'m an Account Manager with experience managing relationships, driving retention, and delivering value through consultative, data-informed solutions.After working closely with customers and internal stakeholders, I chose to deepen my understanding of customer behavior and decision-making by studying UX/UI. That education strengthened how I run discovery conversations, communicate solutions, and think strategically about adoption and long-term account success; not as a career pivot, but as a way to become a more effective account manager.I\'ve managed multiple stakeholder accounts, coordinated cross-functional teams, tracked KPls, and delivered consistent reporting to support decision-making and execution. I\'m comfortable owning relationships end-to-end and partnering with teams to deliver outcomes that stick.I bring a customer-first mindset, strong communication skills, and a practical, results-driven approach to account management.

Experience

1. Account Manager

   Valtris Specialty Chemicals

   Jan 2023 — Present

   Manage 15-25 internal accounts across multiple business units• Lead regular account check-ins aligned to goals and KPIs• Coordinate cross-functional teams to deliver solutions and improvements• Track performance metrics and deliver recurring reports• Drive process improvements improving efficiency and execution

Education

• Ohio University

  Bachelor of Business Administration, Marketing

  2016 — 2020

• Western Governors University

  Bachelor of Applied Science - BASc, UX / UI Design