David N.
Intermediate Security Analyst @BMO
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WORK HISTORY
Intermediate Security Analyst @BMO
Toronto, ON, CA
Maintaining security permissions as per Bank policies • Managed requests tickets within Service Now • Creating user accounts, granting access, and application installs • Creating O365 mailbox for new and existing users • Deprovisioning access for users that left the company • Respond to emails in a timely and professional manner • Working with share point • Handled ticket and email escalations within acceptable Service Level Agreement (SLA)
EDUCATION
University of Toronto
Cyber/Computer Forensics and Counterterrorism
North American College
Computerized Accounting, Accounting
triOS College Business Technology Healthcare
Network Engineer Diploma, Network Engineer
Codecademy
Freelance Website Development
General Assembly Canada
Certificate, Front-end Web Development
NetPlus
Red Hat Linux
SKILLS
ABOUT DAVID N.
With over four years of experience as security analyst, I specialize in access management and system security at BMO. My mission is to ensure seamless user account management and uphold strict compliance with organizational policies. Passionate about fostering secure digital environments, I thrive in collaborative settings that prioritize innovation and efficiency. My values align with BMO’s dedication to customer trust and operational excellence, and I bring diverse perspectives to enhance team effectiveness. At BMO, I maintain security permissions, manage ServiceNow tickets, and handle escalations within established SLAs. My role involves provisioning and deprovisioning user accounts, setting up O365 mailboxes, and leveraging SharePoint to streamline operations. By prioritizing professionalism and timely communication, I contribute to a secure and efficient IT infrastructure that supports the organization’s goals.
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