David Neff
Legal Operations Executive | Architect Scalable Operating Models Across Legal, Risk & Compliance | Enterprise Governance & Digital Alignment Leader
- Role
- Vice President of Complex Litigation Services at Morgan & Morgan, P.A.
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About David Neff
Enterprise legal operations executive with 15+ years of experience designing scalable operating models within complex, highly regulated organizations. Operates within audit-intensive, privacy-sensitive regulatory environments requiring disciplined governance, defensible data management, and enterprise risk oversight. Proven leader in governance architecture, KPI development, resource optimization, and cost transparency across Legal, Risk, and Compliance functions. Experienced in aligning Legal, IT, Finance, and Compliance stakeholders to build disciplined operational infrastructure that strengthens risk oversight, enhances service delivery, and supports responsible digital innovation - positioning Legal as a strategic enterprise partner.
Experience
Vice President of Complex Litigation Services
Mar 2020 — Present
Designed and institutionalized a Shared Legal Services (SLS) operating model supporting 35 states and 100+ FTEs, establishing governance standards, KPI architecture, and enterprise resource allocation discipline. • Owns operational and financial oversight of $7.5M payroll and multi-million-dollar departmental spend, implementing structured forecasting, cost controls, and transparent reporting to legal leadership. • Established cross-functional intake and triage model to improve service alignment across practice groups and enterprise stakeholders. • Architected and implemented departmental KPI framework to monitor service delivery, SLA adherence, deadline performance, and workload forecasting, driving 98% retention and $79M in disciplined fee realization and recovery (FY2024), strengthening financial predictability and service continuity. • Standardized workflows and operating procedures across multi-state footprint, improving service consistency, audit defensibility, and operational transparency through structured automation and governance controls. • Lead cross-functional collaboration across Legal, IT, Finance, and Compliance to deploy enterprise systems with embedded compliance, data privacy, and governance controls. • Direct vendor strategy, technology selection, and external partner coordination to ensure compliance with FRCP, ESI protocols, and defensible data management practices.
Education
Texas McCombs School of Business
Post Graduate Program in Artificial Intelligence and Machine Learning
University of Florida
BS, Agricultural Economics
University of Maryland
Cybersecurity Specialization - Coursera
2016
American School Foundation Mexico City
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
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