David Jones
Logistics Analyst ASCM Certified CLTD
- Role
- Customs Brokerage Representative at UPS
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About David Jones
Successful, highly competitive, creative Customer Service professional with a…
Experience
Customs Brokerage Representative
Jul 2014 — Present · Torrance, CA, US
Collaborate with federal government regulatory agencies to ensure necessary documentary and mandatory requirements are met when importing commodities into the United StatesManage internal procedures related to handling imported commodities with significant attention to detail reducing production time by 25%Administrate research, delivering recommendations to expedite Customs processing resulting in significantly lowering costs to UPS-SCS and highly satisfied customersData entry and navigation between various programs and systems with extremely low error rateDeveloping relationships with critical stakeholders serving as primary point of contact for foreign vendors and clients on six continentsProcess US Customs clearance on 30+ complex ocean shipments weekly, most including FDA and LACEY Act declarationServe as Employment Engagement Committee (EEC) member, involving employees in the business planning process, creating a knowledge sharing system, encouraging knowledge sharing in a creative way
Skills
- Writing
- Microsoft Word
- Team Leadership
- Interviewing Skills
- Strategic Partnerships
- International Trade
- Budgets
- Billing Process
- Community Outreach
- Customer Retention
- Data Entry
- Customer Service
- Online Data Entry
- Financial Services
- Crm
- Email Marketing
- Logistic Support
- Freight Brokerage
- Retention Strategies
- Internal Communications
- Inventory Management
- Business Development
- Import Logistics
- Business Writing
- Microsoft Excel
- Lead Generation
- Research
- Real Estate
- Outlook
- Microsoft Office
- Sales
- Strategic Planning
- Strategy
- Transportation Management
- Marketing
- Continuous Improvement
- Account Management
- Collaborative Problem Solving
- Debt Collection
- Customer Relations
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