David McKeen

About David McKeen

With over 23 years of healthcare IT experience, I excel at driving digital transformation and leveraging technology to optimize healthcare delivery. My expertise spans 20+ clinical areas—including Cardiology, Radiology, and Pharmacy—and I am deeply experienced in leading Epic implementations and modernization efforts.I’ve contributed to 10+ Epic go-lives, leading modules such as Cupid, Radiant, and Ambulatory. As a solution owner for four quarterly Epic upgrades, I managed $4M+ budgets, ensured regulatory compliance, and delivered seamless go-lives. My digital transformation achievements include automating provisioning processes, saving $14M annually, and transitioning paper workflows into integrated digital platforms with SharePoint, Power BI, and Power Automate.Key Accomplishments:Directed cross-functional teams of 16 developers and managers, achieving industry-leading retention rates through mentorship and a culture of ownership.Spearheaded application portfolio consolidation, saving $3M annually and reallocating resources to high-impact initiatives.Designed AI-driven change management tools, improving efficiency by 42% and saving 250 analysts 2 hours per week.Migrated legacy systems to modern platforms like DataArk and developed custom dashboards for real-time KPI monitoring.My full-stack IT expertise—from databases, PowerShell scripting, and VMware to application management—enables me to bridge technical and operational gaps effectively. I’m skilled in optimizing system workflows, ensuring compliance, and fostering collaboration across clinical and technical teams.Leadership Highlights:Transitioned an enterprise communication platform from Skype to Microsoft Teams, presenting strategies to senior leaders and executing the migration plan.Delivered integrated testing services for Epic projects, overseeing maintenance updates, release management, and operational excellence.Partnered with C-suite executives to design and report on Epic product roadmaps, aligning strategic initiatives with organizational objectives.As a passionate change agent, I combine strategic vision with technical expertise to address healthcare’s challenges. I’m seeking senior leadership roles to lead digital transformation, build high-performing teams, and deliver measurable outcomes. Let’s connect to explore how I can help advance your organization’s goals.

Experience

1. Assistant Director

   Montefiore Einstein Technology

   Oct 2022 — Present · Yonkers, NY, US

   Lead the Cardiology (Cupid) and Epic Security (User and Provider Provisioning) teams, overseeing 2 managers and 16 developers, providing product leadership and strategic execution.• Deliver regular presentations updates to senior leaders and member CIOs on progress of process improvement efforts including a newsletter to ensure teams were kept abreast of changes.• Develop comprehensive training programs for the change management, users & security workgroup, and the content management team and published a dashboard with PowerBI to highlight key KPI’s• Manage and enhance in-house software for automated provisioning of new users, and enablement’s for providers in Epic, setting a future roadmap with KPI’s to report to leadership.• Designed and implemented a custom a change management tool utilizing AI to code VBA macros to better comply with auditor recommended best practices, reduce steps in the process, and increase satisfaction with the process by 42%, saving over 250 analysts an average of 2 hours a week.• Analyzed request and incident trends to identify low value work to transition to outsourced technology vendors allowing developers to focus on higher value work in line with organizational objectives.• Streamlined change management policy removing ambiguities and increasing clarity laying out the objectives and key results.• Optimized intake and demand management processes using Agile methodologies, improving work visualization and reducing staff burnout.• Member of the safety committee, tasked with reviewing major outages, identifying root causes, and remediation plans are put in place and executed.• Ensures compliance with hospital/facility policies and procedures and governmental/accreditation regulations.• Contribute to the PMO advisory committee, offering insights to enhance project intake and execution processes• Responsible for integrated testing services for Epic projects, maintenance updates, and release management

Education

• Ridgefield High School

  High School Diploma

  1993 — 1997

• Rensselaer Polytechnic Institute

  MS, Information Technology

  2003 — 2004

• Rensselaer Polytechnic Institute

  BS, Management and Technology

  1997 — 2001

• Babson F.W. Olin Graduate School of Business

  MBA, Business

  2010 — 2011

Skills

• Social Media
• Social Media Marketing
• Social Media Measurement
• Social Networking
• Facebook Marketing
• Linkedin Marketing
• Instagram Marketing
• Pinterest Marketing
• Google+
• Google Analytics
• Youtube
• Mailchimp
• SEO
• Project Management
• Process Improvement
• Business Strategy
• Strategy
• Strategic Planning
• Informatics
• Project Planning
• IT Strategy
• Management
• Information Technology
• Quality Assurance
• Data Analysis
• Leadership
• Entrepreneurship
• Pacs
• Healthcare
• Emr
• Hipaa
• Healthcare Information Technology
• Software Documentation
• Radiology
• Ehr
• Troubleshooting
• Medical Imaging
• Microsoft Sql Server
• Databases
• Software Development