David McGuire
Head of Workforce Planning and Operational Insights @AXA
Darlington, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2019 — Present
Head of Workforce Planning and Operational Insights @AXA
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EDUCATION
1999 — 2002
Teesside University
HND business and information technology, HND Business and Information Technology
1998 — 1999
Darlington College of Technology
Advanced GNVQ Information Technology
2013 — 2014
Ulster University
Bachelor's Degree, Customer Contact Planning and Management
SKILLS
Business AnalysisOutsourcingCall CentersStrategyGenesysInbound MarketingIvrAvayaCall LoggingManagementTelephonyWorkforce ManagementTelecommunicationsRecruitingChange ManagementContact CentersCustomer RetentionTelemarketing
ABOUT DAVID MCGUIRE
Steering AXA\'s workforce towards operational excellence for over five years, my role as…
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