David Bonora
Program Management Leader | Process Improvement | Agile Delivery | KPI Reporting
- Role
- Senior Technical Program Manager L6 at Ring
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About David Bonora
Technical Program Manager with 15+ years of experience leading cross-functional…
Experience
Senior Technical Program Manager L6
Aug 2022 — Present
Recruited by the customer-obsessed giant to drive complex cross-team programs, align stakeholders, and deliver new devices and features to delight customers-Delivered the gateway-less Ring Smart Lighting program, enabling direct device connectivity over Amazon Sidewalk (FSK/LORA/BLE); coordinated firmware, cloud, and app teams to launch on time utilizing a hybrid Agile/Waterfall methodology-Directed the planning, development, and launch of a new Amazon Sidewalk Gateway device, aligning cross-functional engineering, QA, and product teams to improve network coverage and device performance across millions of homes-Improved Ring Smart Lighting device reliability by 6% and setup success rate by 5%(84→89%), leading weekly data-driven triage sessions and implementing new metrics dashboards to identify and resolve connectivity regressions-Enhanced development predictability by 23%, introducing sprint analytics and QA estimation tracking that increased Jira story accuracy from 65% to 80%, enabling more reliable roadmap planning-Managed 30+ major firmware and cloud releases impacting over 2 million IoT devices, achieving 100% on-time Go/No Go approvals-Implemented AI-driven knowledge automation using Amazon Q (Claude-Sonnet) to aggregate and summarize data from Slack, JIRA, and Confluence; reduced manual report generation time by >50% and increased cross-team visibility into program status-Built and led cross-organization communication and quality mechanisms, integrating Product, QA, Support, and Engineering to accelerate issue resolution and improve customer experience across the smart lighting product line-Delivered JIRA/Confluence dashboards for tracking Jira epics, Jira stories, release status and presented weekly executive reports -Enforced scope-change governance across the Ring Smart Lighting program, facilitated change board decisions, tracked risks/issues that impacted a product line over 2 million Ring smart lighting devices.
Education
La Salle University
Bachelor's degree
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