David L. Phillips
Creating partnerships with clients, by bringing insight, understanding and solutions that address critical needs. I tell you what you need to know, rather than what you want to hear.
- Role
- Principal Solutions Consultant at Genesys
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About David L. Phillips
What sets me apart is the ability to bring value as a true strategic partner to my…
Experience
Principal Solutions Consultant
Jul 2022 — Present · US
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.
Education
University of Delaware
BA, Chemistry
1982 — 1986
Archmere Academy
HS Diploma, College Preparatory
1978 — 1982
Skills
- Pricing
- Word
- Process Development
- Blogging
- Lead Generation
- Sales Operations
- Customer Service
- Sales Process
- Cold Calling
- Excel
- Strategic Partnerships
- Training
- New Business Development
- Marketing Research
- Account Management
- International Sales
- Sales Letters
- Saleslogix
- Sales Presentations
- Deal Closure
- Salesforce.com
- Analytics
- Business Strategy
- Strategy
- Sales Management
- B2b
- Customer Relations
- Key Account Development
- Process Simulation
- Negotiating Contracts
- Marketing
- Wordpress
- Leadership
- Closing Deals
- Direct Sales
- Solution Selling
- Business Development
- Contract Negotiation
- Selling
- Microsoft Excel
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