David Lawyer

IT Manager @The Nature Conservancy

Boise, ID, US

Helped protect the organization from cyber threats by supporting efforts to detect and respond to suspicious activity using trusted security tools such as Microsoft Defender, Microsoft Sentinel, and KnowBe4, as well as resources such as Mimecast, AlienVault and VirusTotal. My work contributed to keeping systems safe and business operations running smoothly.Played a key role in promoting safe technology practices across the company by helping run phishing awareness efforts, encouraging employees to recognize and report suspicious emails.Worked closely with teams in remote locations to ensure that security standards were consistently applied, especially during office moves and major tech updates.Helped keep systems and data safe by following established security guidelines during computer setups, software installations, and onboarding for new employees.Responded to staff technology issues with a focus on both solving problems and keeping systems secure. Provided support in a way that balanced convenience and safety.Delivered friendly and professional support that helped build trust with staff, while also reinforcing the importance of using technology responsibly and securely.Assisted with office relocations by helping ensure all computers and communication tools were fully set up and secure from the first day of operation.Handled the setup and delivery of work devices—including international shipments—while making sure each device met the organization’s standards for secure use.Introduced new employees to the company’s technology tools and best practices for staying secure online, helping them feel confident and prepared from day one.