David Lashar
Partner at Keen360
- Role
- Partner at Keen360
- Location
- Annapolis, MD, US
- LinkedIn followers
- 500 followers
About David Lashar
An advisor and leader for IT-enabled business transformation for 20+ years, I am now with…
Experience
Partner
Jan 2019 — Present · Baltimore, MD, US
Currently engaging with clients to help them plan and execute programs for achieving excellence in customer-facing and IT-intensive operations. Specific leadership responsibilities include:* Engagement360: Enabling companies - especially in life sciences and health care - to achieve commercial excellence and customer resonance with process-focused, right-priced CRM platforms and technologies.* Compliance360: Enabling companies to accelerate learning curves, change behaviors, lift performance, and obtain compliance with the paradigm-shifting Acadia Performance Platform.* Service360: Extending Keen360\'s core competency in knowledge-intensive customer service via the launch of a quality-driven support center in English-speaking Guyana (S. America).* Delivery Excellence: Leading the development and on-going improvement of Keen360\'s assets and methods for consistently delivering superior service and value to our clients.* Go-to-Market Partnerships: Leading the enlistment of selected partners for technology and services in order to create combinations that deliver differentiated approaches and sustainable value for our clients.
Education
Dartmouth College
Bachelor of Arts (B.A.), Russian Studies
1981 — 1985
Carnegie Mellon University - Tepper School of Business
Master of Business Administration (M.B.A.)
1992 — 1994
Skills
- Leadership
- Business Process
- Saas
- IT Strategy
- Program Management
- Pre-Sales
- Crm
- Strategy
- Cloud Computing
- Business Analysis
- Outsourcing
- Business Process Improvement
- Erp
- Solution Architecture
- Business Transformation
- Professional Services
- Management Consulting
- Business Intelligence
- Business Strategy
- Business Development
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