David Landoy-Fitch

About David Landoy-Fitch

I am a proven SaaS delivery and customer success leader with 14+ years of experience. I’ve built and scaled teams from the ground up, developed governance frameworks, and driven operational efficiencies that accelerate time-to-value and improve client satisfaction. I partner closely with C-Suite, PE Sponsors, and other Executive Leaders to drive growth, retention, and exceptional client outcomes, and foster high-performing teams that deliver measurable results in revenue growth, retention, and organizational performance. I\'m an empathetic leader who always has the back of my team, while also ensuring there\'s a \"win\" for my company to continue to thrive. I find incredible satisfaction with watching my team grow, develop, and succeed in everything they put their mind to, and my track record proves this.Musician gone corporate, I\'ve found that I can connect with anyone on anything. While I sang opera in college, I quickly found that I was too good at building and cultivating relationships to not work with people. If we ever get the chance to go, my go-to karaoke song is \"Death of a Bachelor\" by Panic! At The Disco. Need a made-up jingle to get through your day? I\'ll give you something silly enough to get it stuck in your head. Do you like baked goods? I\'ll make you your favorite! Looking for someone to talk tv shows with? I\'ll give you my top 5 picks. Otherwise, you can find me reading a good book, competing in a recreational sport league, or baking something delicious.

Experience

1. Director, Delivery Management

   Covetrus

   Jun 2024 — Present · Chicago, IL, US

Education

• Carl Sandburg College

  Associate of Arts (AA), English/Psychology

• Millikin University

  Bachelor’s Degree, Vocal Performance, Minor English/Psychology

• Centro Studi Italiano

  Certificate of Completion, Marketing, Italian