David Williams
Senior Executive (IT, Operations, Employee Experience) | Servant Leader | CIO | Board Member | Executive Mentor | KCCIO Founding Member & Advisory Board Member | InspireCIO ORBIE Finalist | Jesus Follower
- Role
- Senior Director, Digital & IT Employee Experience at Black & Veatch
- Location
- Kansas City, MO, US
- LinkedIn followers
- 500 followers
About David Williams
I am a seasoned Operations and IT executive with senior leadership experience across multiple industries (telecom, energy, financial and technology) globally. My leadership style is a servant leader who builds strong relationships with key stakeholders, developing next generation leaders and delivering business results. With my diverse experiences in mergers & acquisitions, process improvement, building and executing technology roadmaps, leveraging vendor relationships and delivering employee (EX) and customer (CX) experiences that deliver bottom line results to the company. I am recognized as a transformational leader who collaborates and drives innovation while executing major IT and operational changes across the enterprise. My recent experience was in a Fortune 200 global organization, leading large teams and a multimillion-dollar budget. Awarded three President Awards for success in leading culture transformation and improving business operations. I was recognized as a top Finalist in the prestigious CIO of the Year ORBIE Awards for demonstrating exceptional leadership, innovation and vision. I feel energized by transforming organizations, driving collaboration, leading teams, leveraging intellectual curiosity, understanding key stakeholders & customers needs while utilizing data to deliver future technology with exceptional employee and customer experience. My passion is being an example of true leadership which is developing talent and giving back by mentoring the next generation of leaders globally. Specialties: Executive Leadership, Strategic Planning, Technology Roadmaps & Implementation, Mentor, Employee Experience, Journey Mapping & Personas, Project Management, Operational Excellence & Governance, Key Performance Indicators, Experience Level Agreements, Data Metrics & Analytics, RFPs, Mergers & Acquisitions, Budgets, 24x7x365 Operations, Customer Service, Technical Support, Control Centers, Network & Systems, Inventory/Asset Management, Desktop Engineering, Value Added Reseller, ITIL, SAS70, Business Continuity/Disaster Recovery, Pandemic Work from Home/Return to Work/Future of Work and Community Service.
Experience
Senior Director, Digital & IT Employee Experience
Dec 2025 — Present · Overland Park, KS, US
Driving exceptional employee experiences focusing on creating seamless support and services that empower our employee owners to work efficiently and effectively every day.
Education
Kansas State University
Bachelor of Science, Journalism Mass Communications/Advertising
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.