David J. Payton
Customer Success Geo Leader @NetApp
- Role
- Senior Director Customer Success at NetApp
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
Experience
Senior Director Customer Success
Nov 2022 — Present · Coeur d\'Alene, ID, US
I am responsible for all customer success outcomes for North America hybrid and public cloud customer which include our Global, Enterprise and Commercial segments. This will include leading the NA customer success team to help our customers realize business value across their ownership lifecycle. From activation and onboarding new customers to ensuring existing customers have technology modernization strategies aligned to business outcomes, I will focus the CS team to achieve world class retention and incremental recurring revenue growth through a combination of direct customer engagements, digital outreach, and leveraging other success services both inside NetApp and through our partner ecosystem.
Education
University of London
Study Abroad
Gonzaga University
BA
Skills
- Leadership
- Trusted Advisor
- Sales Operations
- Professional Services
- Product Management
- Complex Sales
- Business Alliances
- Business Intelligence
- Direct Sales
- Go-to-Market Strategy
- Strategic Partnerships
- Competitive Analysis
- Selling
- Solution Selling
- Business Planning
- Sales Process
- Cloud Computing
- Crm
- Partner Development
- Team Leadership
- Analytics
- Product Marketing
- Sales Presentations
- Lead Generation
- Management
- Software Industry
- Sales
- Cross-Functional Team Leadership
- Partner Management
- Marketing Strategy
- Customer Relationship Management (Crm)
- Saas
- Channel
- Marketing
- Business Development
- Software as a Service (Saas)
- Strategic Planning
- Demand Generation
- Account Management
- Salesforce.com
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.