David Mathews
Project Manager / Director of Training and Development @ CATHEXIS | MS in Management & Leadership | PMP
- Role
- Project Manager Director of Training & Development at CATHEXIS
- Location
- Lexington, NC, US
- LinkedIn followers
- 500 followers
About David Mathews
I am a bilingual Spanish/English learning and development (L&D) leader with a proven…
Experience
Project Manager Director of Training & Development
Jun 2021 — Present · US
Led internal and external training and development functions by overseeing all end-to-end curricular strategies, policies, and programs. Managed synchronous and asynchronous training for highly regulated VA curricula alongside internal professional and leadership development program initiatives. Cultivated strong client relationships through strategic planning, expectation alignment, and proactive problem-solving. Built a five-level remote organization of 43 professionals, including instructional systems designers (ISDs), analysts, graphic designers, and project managers. Achieved Exceptional CPAR scores across all categories for 2021 through 2023 by emphasizing strong client engagement and servant leadership. Reduced curricular errors and omissions by approximately 90% and cut development time by 33% through the conception and implementation of a proprietary Curriculum Revision Management System that tracked cross-curricular feedback and optimized development workflows. Awarded Employee Achievement Award of the Year for Client Services by rapidly gaining and cultivating client trust.
Education
Western Governors University
Bachelor of Science, Business, Human Resource Management
Western Governors University
Master of Science, Business, Management and Leadership
Sagrados Corazones de Manquehue, Chile
Foreign Exchange Program
1996 — 1998
Skills
- Telecommunications
- Customer Experience
- Training
- Wireless
- Customer Retention
- Management
- Direct Sales
- Customer Satisfaction
- Leadership
- Sales Operations
- Call Centers
- Team Building
- Mobile Devices
- Sales Management
- Sales
- B2b
- Customer Service
- Sales Process
- Program Management
- Cellular Communications
- Call Center
- Strategic Planning
- Voip
- Team Leadership
- Performance Management
- Coaching
- Project Management
- Instructional Design
- Leadership Development
- Public Speaking
- Microsoft Office
- Organizational Development
- E-Learning
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