David Lofton
Operations Support / Business Analysis / Project Management / Risk Management
- Role
- Sr Risk Management Analyst at Capital One
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About David Lofton
A results-driven Financial Services Operations and Customer Support professional with significant and valuable experience in back-office operations, process/project management and software engineering in both Agile and Waterfall project environments. Excels at improving processes and operations efficiency. Combines advanced technical skills with sound business acumen to design and implement customer centric solutions that exceed expectations. A highly skilled communicator and adept relationship builder with a proven ability to collaborate seamlessly across diverse functional teams. Known for fostering teamwork, promoting collaboration, and successfully leading teams to achieve exceptional outcomes. An excellent problem-solver who prioritizes work, operates with a sense of urgency and meets tight deadlines. OPERATIONS SUPPORT • Retail Banking Back-office Operations • Call Center Operations • Retail Banking Customer Service • Accounts Receivable • Commercial Collections • Retail Credit Underwriting / Decisioning BUSINESS ANALYSIS AGILE/PROJECT MANAGEMENT • Certified Scrum Product Owner • Agile Scrum • Process / Project Management • Team Leadership/Supervision • Software Engineering • JAVA / AWS / App Development • QA-U/A Test Case Development
Experience
Sr Risk Management Analyst
Jul 2018 — Present · Chicago, IL, US
Education
Northeastern Illinois University
Bachelor's degree
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